Purchasing eBooks Slides from Sue Polanka over at No Shelf Required
ALA Digital Supplement – Check out the document to read more on eBooks in libraries, statistics, info and more… Good read, it’s a start for understanding challenges and seeing where things are at…
So over at the Digital Shift you can read the full article, I won’t bother to go through the whole thing. I think the whole idea is and will be a failure causing nothing more than larger rifts and a greater escalation of animosity between pubs and libs. Argue against if you want, but trust me, anyone who says they are both playing nice and really striving hasn’t heard of the cat and mouse approach to things.
What I want to do is look at the 4 demands the libraries are making, because some of them are just plain wonky, I’ll explain why.
1. Search and browse a single comprehensive catalog with all of a library’s offerings at once, including all e-books, physical collections, programs, blogs, and donor opportunities. Currently, content providers often only allow searches within the products they sell, depriving users of the comprehensive library experience.
The discussion between libraries and publishers about eBooks is one that will always be ongoing. Now we all know that the disconnect has been there for some time, not surprising, at least if you have been paying attention for the last decade or more. This isn’t a blame game, it’s no one entities fault, it’s actually everyones fault. Nobody wanted to admit it, at least not in the open. They kept pushing policies, trying things out, complaining about each other, but nobody has really said, “Hey, we don’t have a clue.” Now this isn’t one sided, this is all sides.
Having worked with libraries all over the U.S., on all levels, all types for well over a decade, I can honestly say this isn’t a surprise the disconnect exists. I’m also not siding on anyones side… not because I don’t surport anyone, but because in all honesty, it’s both sides fault. Now neither will admit that, neither will step up and say, “Yes, we know were disconnected from the reality that exists, how do we fix it?” That day happens, someone call me, I’ll buy a round for the first one to do so at a conference some time. The problem is easy, everyone finds it easier to complain or pass the blame around. Nobody wants to say they screwed up or give in, that sign of weakness thing. They’d rather take their ball home and not play with anyone.
I’ve said this for quite a few years, in order for libraries and publishers to get on the same page for eBooks and other areas, they need to remove themselves from the equation. Neither can be agnostic about the view, they don’t want to budge and they have the wrong people having the conversation. CEOs or others at pubs and head of ALA aren’t in the trenches every day, not a slam, just a point of fact. When I started selling eBooks to libraries many asked the same question, how do I use this with my kindle? Know why they asked that, that’s all they knew, kindle, amazon, it was ridiculous, who wants to read a textbook on a kindle e-ink? You know who, NOBODY, zero, zilch, nada, not a single student. That’s not me saying it, it was every librarian who asked me that question who I went back to and discussed it with afterwards.
What many people don’t think about is that a one size fits all approach to eBooks for libraries doesn’t exist, can’t exist. Simple reason being that we have such a variety of library types, that a single model shouldn’t exist. Also, were dealing with multitudes of content; fiction, research, articles, reference, study aides, the list goes on. You cannot say this will work for all, when you think this way you ultimately lose sight of the purpose of the library and the patrons using it, no matter the type of library you are.
Sure we know part of the issue is license or access to the content. We also have DRM,restricting usage. Some of the fears I can understand, I said understand, not that I support them. Pubs are worried libraries will take a digital copy and just let it go like wildfire. Rightfully so, I know many that would do that. Libraries think that they should only have to buy 1 of the digital copy, which is extremely odd to me, when multiple copies of a print edition is bought, why not with digital? Even if you pay more, but get unlimited access and say buy 50 copies of the eBook that is still cheaper then 50 print, why no do it? I think it’s because we have become a society where we want it cheap and we want it fast, easy and no strings attached, which is wrong. Sure some eBooks are cheaper to produce, some aren’t and their still is a return on investment that pubs want with digital. It comes quicker, but it’s still there, think of enhanced eBooks.
What I see happening is that some eBooks may not be available as eBooks themselves. Publishers may pull them back and create an app for an entity of titles, maybe by the same author or content that is the same. They do that, you’ll be buying apps instead.
Or the boycotts continue, which lets admit is a knee jerk reaction and one that won’t really solve anything. Not to mention, you have now taken content from your users, the same users that pay the taxes for you to buy the content. They are not being served, they have now lost access. Pubs need to pay attention to this and get things back on track, but everything is pretty much going to get ugly, just wait for ALA, it’ll be an interesting conference this year.
In the end what’s going to help, honest conversations, none of this we want and they want. It needs to be here’s a list from both of needs, wants, etc. Then be prepared to scrap about 50% of it and give in on that much, because there is no way that one is going to walk away with the larger percentage of their list intact, just can’t happen.
I’ve been absent for a little while, been a little crazy with work and a variety of projects. One thing I keep coming back to though is eBooks in the education market; due partly to the fact that I have sold K12 books for over a decade. I’ve sold eBooks in K12, Higher Ed, Public Libraries, I even produce and create eBooks, so anytime one of the many pubs I know starts taking about their digital plan and eBooks, I perk up, because I want to know what their approach will be. I also perk up when vendors start touting they are selling eBooks, more on that in a bit.
The biggest challenges for any library now are budget, time and buying the right type of content, whether that be in print or digital. What I am seeing and have been in all ed markets has been the push of eBooks but being sold as PDF, which in all honesty, isn’t really an eBook. Sure you can put it into a reader platform, usual adobe digital editions and dress it up pretty, as many vendors are currently doing for K-12, but that doesn’t make it an eBook. Even when I sold them that way, I knew the better models were there, ePub and mobi. The thing is, once you put your content into a web environment, especially for K-12, you are more aligned with databases then you are eBooks. This is due to the nature of the content being in that environment and that is fine, but you see way too many companies, from follett to mackin to others touting eBooks, when what they are selling, is a pdf version, often static of a print book. Some times there are bells and whistles, but not often. I won’t get into B&T’s blio since it seems to pretty much have failed and nobody does anything with it really, even though they say pubs are, I haven’t found any that even know of it or use it.
Now I’m not trying to slam anyone here, I give them credit for trying, although they are late to the game and many including myself told them this 2-4 years ago, but we were just looked at with blank stares or like we were lunatics. What I want is for every librarian and teacher in K-12 to think about; are you just being shown the shiny new toy in one hand and blocked from the truth that’s being hidden in the other hand? I challenge you to ask your vendors and push the publishers you work with to come up with better models, especially in nonfiction and fiction. Really look at the vendors and see if they actually know what they are even talking about as well or did they just jump on a bandwagon and join the crowd. I only pointed out a few vendors above, not throw them to the wolves, but if that happens, so be it, but there are more and more vendors out there selling the same way. The point is to question, always ask a question, find someone from the company or hell, probably someone outside of the companies to ask about this, hire them for your district on a short-term contract basis to advise you on your libraries digital strategy, it’ll be money well spent to have someone who will be straightforward and honest with you. Also, connect with others and see what they are doing, people such as Buffy Hamilton who I know, she’s done some interesting things with her library.
If you’ve had a good or bad experience with someone, share it, no censor here, unless your rant goes completely crazy, then I’ll have to step in mildly.
So much of the conversation for the past week or two has been about HarperCollins implementing a limitation of 26 checkouts before an eBook is considered used up and you need to purchase a new one. Now many people have chimed in with some great thoughts, views and ideas and that’s awesome, that’s exactly what is needed. Check out Guy Gonzalez or any of the others or heck, just jump on twitter and follow the #hcod hashtag to follow along. Now I’m someone who has worked in the library world for many years, well over a decade now and that’s not counting all the other publishing gigs I have held. So I know libraries, I understand them, I’ve worked with them in sales roles, consulting roles and as advocates for them, understanding workflows, especially when it comes to digital offerings. I believe strongly in libraries and librarians and I also understand the business side of things. Now before you get crazy on me, here what I have to say. Publishers, trade publishers are scared of eBooks. They feel they cannibalize sales, take away from print sales and drive down profits. All understandable items, no profits means no new material means no publisher means the library has no new content or support for content they have acquired or subscribe to. This all makes sense from a business standpoint and I know authors that are just as worried as well. What this comes from is a lack of knowledge and understanding of both sides. Libraries want it to work a certain way and they want it to be the same as others or at least as manageable as other content, I get it, I agree, the reality is that it won’t be so, especially for the trade market. Now if we are talking academic or reference/research content as eBooks, well, that’s a different story and that is figured out, but that content is unique and we cannot, cannot put a square peg into a round hole, just won’t work for trade content. Continue reading