Purchasing eBooks Slides from Sue Polanka over at No Shelf Required
ALA Digital Supplement – Check out the document to read more on eBooks in libraries, statistics, info and more… Good read, it’s a start for understanding challenges and seeing where things are at…
So over at the Digital Shift you can read the full article, I won’t bother to go through the whole thing. I think the whole idea is and will be a failure causing nothing more than larger rifts and a greater escalation of animosity between pubs and libs. Argue against if you want, but trust me, anyone who says they are both playing nice and really striving hasn’t heard of the cat and mouse approach to things.
What I want to do is look at the 4 demands the libraries are making, because some of them are just plain wonky, I’ll explain why.
1. Search and browse a single comprehensive catalog with all of a library’s offerings at once, including all e-books, physical collections, programs, blogs, and donor opportunities. Currently, content providers often only allow searches within the products they sell, depriving users of the comprehensive library experience.
The discussion between libraries and publishers about eBooks is one that will always be ongoing. Now we all know that the disconnect has been there for some time, not surprising, at least if you have been paying attention for the last decade or more. This isn’t a blame game, it’s no one entities fault, it’s actually everyones fault. Nobody wanted to admit it, at least not in the open. They kept pushing policies, trying things out, complaining about each other, but nobody has really said, “Hey, we don’t have a clue.” Now this isn’t one sided, this is all sides.
Having worked with libraries all over the U.S., on all levels, all types for well over a decade, I can honestly say this isn’t a surprise the disconnect exists. I’m also not siding on anyones side… not because I don’t surport anyone, but because in all honesty, it’s both sides fault. Now neither will admit that, neither will step up and say, “Yes, we know were disconnected from the reality that exists, how do we fix it?” That day happens, someone call me, I’ll buy a round for the first one to do so at a conference some time. The problem is easy, everyone finds it easier to complain or pass the blame around. Nobody wants to say they screwed up or give in, that sign of weakness thing. They’d rather take their ball home and not play with anyone.
I’ve said this for quite a few years, in order for libraries and publishers to get on the same page for eBooks and other areas, they need to remove themselves from the equation. Neither can be agnostic about the view, they don’t want to budge and they have the wrong people having the conversation. CEOs or others at pubs and head of ALA aren’t in the trenches every day, not a slam, just a point of fact. When I started selling eBooks to libraries many asked the same question, how do I use this with my kindle? Know why they asked that, that’s all they knew, kindle, amazon, it was ridiculous, who wants to read a textbook on a kindle e-ink? You know who, NOBODY, zero, zilch, nada, not a single student. That’s not me saying it, it was every librarian who asked me that question who I went back to and discussed it with afterwards.
What many people don’t think about is that a one size fits all approach to eBooks for libraries doesn’t exist, can’t exist. Simple reason being that we have such a variety of library types, that a single model shouldn’t exist. Also, were dealing with multitudes of content; fiction, research, articles, reference, study aides, the list goes on. You cannot say this will work for all, when you think this way you ultimately lose sight of the purpose of the library and the patrons using it, no matter the type of library you are.
Sure we know part of the issue is license or access to the content. We also have DRM,restricting usage. Some of the fears I can understand, I said understand, not that I support them. Pubs are worried libraries will take a digital copy and just let it go like wildfire. Rightfully so, I know many that would do that. Libraries think that they should only have to buy 1 of the digital copy, which is extremely odd to me, when multiple copies of a print edition is bought, why not with digital? Even if you pay more, but get unlimited access and say buy 50 copies of the eBook that is still cheaper then 50 print, why no do it? I think it’s because we have become a society where we want it cheap and we want it fast, easy and no strings attached, which is wrong. Sure some eBooks are cheaper to produce, some aren’t and their still is a return on investment that pubs want with digital. It comes quicker, but it’s still there, think of enhanced eBooks.
What I see happening is that some eBooks may not be available as eBooks themselves. Publishers may pull them back and create an app for an entity of titles, maybe by the same author or content that is the same. They do that, you’ll be buying apps instead.
Or the boycotts continue, which lets admit is a knee jerk reaction and one that won’t really solve anything. Not to mention, you have now taken content from your users, the same users that pay the taxes for you to buy the content. They are not being served, they have now lost access. Pubs need to pay attention to this and get things back on track, but everything is pretty much going to get ugly, just wait for ALA, it’ll be an interesting conference this year.
In the end what’s going to help, honest conversations, none of this we want and they want. It needs to be here’s a list from both of needs, wants, etc. Then be prepared to scrap about 50% of it and give in on that much, because there is no way that one is going to walk away with the larger percentage of their list intact, just can’t happen.
So much of the conversation for the past week or two has been about HarperCollins implementing a limitation of 26 checkouts before an eBook is considered used up and you need to purchase a new one. Now many people have chimed in with some great thoughts, views and ideas and that’s awesome, that’s exactly what is needed. Check out Guy Gonzalez or any of the others or heck, just jump on twitter and follow the #hcod hashtag to follow along. Now I’m someone who has worked in the library world for many years, well over a decade now and that’s not counting all the other publishing gigs I have held. So I know libraries, I understand them, I’ve worked with them in sales roles, consulting roles and as advocates for them, understanding workflows, especially when it comes to digital offerings. I believe strongly in libraries and librarians and I also understand the business side of things. Now before you get crazy on me, here what I have to say. Publishers, trade publishers are scared of eBooks. They feel they cannibalize sales, take away from print sales and drive down profits. All understandable items, no profits means no new material means no publisher means the library has no new content or support for content they have acquired or subscribe to. This all makes sense from a business standpoint and I know authors that are just as worried as well. What this comes from is a lack of knowledge and understanding of both sides. Libraries want it to work a certain way and they want it to be the same as others or at least as manageable as other content, I get it, I agree, the reality is that it won’t be so, especially for the trade market. Now if we are talking academic or reference/research content as eBooks, well, that’s a different story and that is figured out, but that content is unique and we cannot, cannot put a square peg into a round hole, just won’t work for trade content. Continue reading
Great article here http://bit.ly/b1AjE8 about the state of Florida deciding to sign on with Ingram/Coutts for their Academic purchasing of print and eBooks. This is interesting for many reasons, first off being that Blackwell (now Blackwell/YBP) was the primary source for many, many years. As the article says, it is a coup for Ingram, a very strange one. Now I’m not knocking Ingram, long standing family company, been around forever and great services they offer. However, the savings is minor compared to overall expenditures that they plan to spend on eBooks and print books, the neighborhood of $10m for spending and a savings of $50-$75k. What interests me is that Ziegler in the article it’s about building a cohesive collection.. (I call this collaborative collection development and so do others), but what was it that Ingram/Coutts offered up to sway them? Is it simply a we don’t want Blackwell now that they are owned by Baker & Taylor? Does this contract negate other eBook vendors for the libraries to purchase from, if so, that’s a major loss.
I’d like to know why they chose the more expensive and less feature rich platform of Myilibrary vs ebrary or EBL? I’ve worked with them all, including Ingram’s platform and netlibrary and almost all of the publishers platforms for their eBooks. So trust me when I say, Myilibrary is not the strongest contender in the ring and the real worry, did they even try out the platform or services and get patron feedback? This is huge in a library, however, my guess is that they made a decision based on what, I am not sure since others can also fit the collaborative collection development and building of a mass shared collection, so there must be more we don’t know.
Anyone have some thoughts?
eBooks have helped redefine how people acquire, read and share books, and as sales continue to grow, many publishers are struggling to find the right model that matches their needs, especially in libraries.
Library patrons are facing challenges related to eBooks, from choosing a physical eReader or the right software, to accessibility concerns for the visually and hearing impaired.
And, of course, libraries themselves face numerous challenges, including the seemingly simple question: How do you check out an eBook? Continue reading